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Need help? FREE Advice and support is available!

Everyone deserves a safe place to call home. Our Homeless Prevention Advice service is here to help young people facing homelessness or those at risk. We’re here to listen, understand your situation, and share all the options you have. Whether it’s advice on housing possibilities or connecting you with other services, both within Roundabout and beyond, we’re here to help.

If you, or someone you know, is at risk of becoming homeless, pleases get in touch using the details below.

Get in touch

Complete a form online and we’ll get back to you as soon as possible

Call us

on our Freephone number

0800 193 5222

Visit us

Homeless Prevention Service
22 Union St
Sheffield. S1 2JP

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Opening Hrs

Mon-Fri
10am-4pm

Closed Weekends & Bank Holidays. Out of Hours call 0800 7311 689 (Sheffield Council) or 01709 336009 (Rotherham Council)

Resources

Read/Download some useful resources

Resources

Professionals are able to call the service on 0114 272 8424 or download the referral forms here

How can we help?

Q: Are you currently homeless or about to be made homeless?

We are here to let you know about the next steps you can take. We’re here to support you every step of the way too. Get in touch using the details above, or if we’re closed you can call Sheffield City Council’s emergency helpline on 0800 7311 689.

Q: Are you having problems at home?

If you’re finding things difficult at home, you may be able to benefit from our Talk It Out service. Our Talk It Out mediation service is here to support young people and their families, fostering understanding by talking and listening, aiming to resolve conflicts to create a better way to move forward together. Get in touch with our Prevention Service to find out more.

Q: Do you need support when we’re closed?

Our Prevention Service is open every weekday (excluding bank holidays) from 10am – 4.30pm. If you need urgent help outside of these hours, we recommend calling Sheffield City Council and talking to their Housing Solutions team on 0800 7311 689.